Candle Makers Update

First a small plug for the new online forum for candle makers.

When we were first asked if we could add a forum to our site we were a bit sceptical as we often introduce our new candle makers to a forum that is run in the USA, but on reflection it did not seem a bad idea to give it a go on one of the web domains we hold so hey its up and running and hopefully it will be a great help to any new (or experienced) candle makers. Click on the logo if you want to go and check it out (after you have read my ramblings would be nice).

It is a rainy bank holiday Monday and i thought i would add an extra chapter this month, we have in my opinion tried to do far to much this year which has led to a dilution of effort towards getting the new candle making supplies online. The upside is that now all the new items and ideas are all going to be added at the same time so a relatively quiet beginning to 2007 is now going to be very hectic as new staff and the new ranges all clash together, but hopefully it will all work out very well.

The CandleShack fragrance range are in full production this week (though some idiot forgot to order the new sized bottles! ;-) oh please turn up soon!!) We have the recipes for 500 candle fragrances and we hope to add 25 at a time to the website. There will also be a facility to add your descriptions online of the candle making fragrances and there is going to be rewards for the best descriptions (good or bad reviews).

Larger shipping weights have been added for our EU customers which now means you have to select your country during checkout to get the correct shipping service. After a lot of research we have decided to still use an export agent for shipping to the Middle East which generally means little orders are just not feasible due to cost, i apologise to our customers this affects.

It was noticed that our website was beginning to lag and when we looked at all the reasons for this problem (mostly high traffic and an old shared server) we took the decision to get our own server which has solved the lag problem quite dramatically. This led to the RSS feed and the newsletter features being deleted but a new RSS feed has now been done and at this time we will not be adding a newsletter as news will be posted via the RSS and this blog.

I will end here as i do not really want to write a short book that will bore you to tears especially as i am bursting to tell you about the other new candle making supplies we are adding, but i have been told i am to keep quiet because i blab about something that is in the pipeline which leads to a lot of impatient customers harassing Steve about when things will be available (he loves it really! its Bridget who complains as he is never off the phone)

Until June

Gentil

May Candle Makers Update

Well firstly i am talking about the courier service again which has been a real thorn in our sides over the last few months and when we have all been coming down with a SUPER bug (i dont think i need to tell anyone the problems associated with one of these stomach bugs) it had got us all on a bit of a low. But hurrah!! it is sorted for once and for all with two services available next day or three day delivery and you can now reply with your order confirmation to recieve the tracking details for your parcel.

The Pro container wax has made a lot of candle makers out there very happy and the person (you know who you are!) who filled there boots while the April promo was on has now got a lot of candles to make. We have also brought back the old container candle wax after a lot of requests and it is now called HMP container wax.

The new candle making fragrance (well one of the ranges) is still due to be on the website during the first week in June a lot of you who tested it are now getting very impatient for more; if you haven't had a tester of the fragrance please drop us a note with your next order and one will be put in for you. The fragrance range (from the US) that we currently have on the website will now be kept and we are going to greatly increase that range during the summer and autumn again this is down to customer power as we were asked to keep this one and that one as they were your fravourites or best sellers and we ended up having requests for all of them.

At last we can offer you your candle wick waxed, cut, and sustainers fitted this is down to a second machine we have got in to cope with the extra work just take a look at the waxed wick page (it should have the couple of candle wicks that are missing added next week)

Well thats it for now i should have more news at the end of the month regarding the fragrance.

Have a good bank holiday and happy candle making.

Gentil